Terms and Conditions
Terms and Conditions
Please read these terms carefully before using our website or purchasing our products.
Welcome to the website and services of Bombay Kookware Private Limited ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website, our mobile applications, and the purchase of any cookware products from us.
By accessing our site or purchasing our products, you agree to be bound by these Terms. Please read them carefully.
1. General Conditions
- Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
- Service Modifications: We reserve the right to modify or discontinue our services, product offerings, or website content at any time without prior notice.
- Right to Refuse Service: We reserve the right to refuse service or cancel orders to anyone for any legitimate reason at any time, such as suspected fraudulent activity.
2. Product Information and Pricing
- Accuracy: We make every effort to display the colors, dimensions, and images of our cookware as accurately as possible. However, we cannot guarantee that your device’s display will perfectly reflect the actual product color.
- Pricing Changes: Prices for our products are subject to change without notice.
- Errors and Omissions: In the event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel or refuse any orders placed for that product. If your payment has already been processed, we will issue a full refund.
3. Orders and Payment
- Account Responsibility: If you create an account on our platform, you are responsible for maintaining the confidentiality of your account credentials.
- Payment Methods: We accept major credit cards, debit cards, UPI, and net banking via secure third-party payment gateways. You agree to provide current, complete, and accurate purchase and account information for all transactions.
- Order Restrictions: We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
4. Shipping and Delivery
- Delivery Timelines: Shipping and delivery timelines are estimates and may vary based on your location and logistical partners, such as quick-commerce or regional couriers.
- Risk of Loss: All items purchased from Bombay Kookware are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
5. Intellectual Property
- Ownership: All content included on our website or packaging, including text, graphics, logos, brand names, images, product designs, and digital downloads, is the exclusive property of Bombay Kookware Private Limited and is protected by Indian and international copyright and trademark laws.
- Restricted Use: You may not copy, reproduce, duplicate, sell, or exploit any portion of our intellectual property without express written permission from our corporate management.
6. Limitation of Liability
- Disclaimer: Our cookware products should be used strictly in accordance with the provided user manuals and safety instructions.
- Liability Cap: To the maximum extent permitted by law, Bombay Kookware Private Limited shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from the misuse of our products or the inability to use our website.
7. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in Palghar/Thane, Maharashtra.
8. Corporate Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Company Name: Bombay Kookware Private Limited
- Registered Office Address: Plot no 39, Dandekar Industrial estate, old satpathi road, off Korten Pharma lane, Palghar west, Palghar – 401404.
- Office Address: Plot no 42, Survey No. 39/2 Aliyali, Bidco, Palghar west, Palghar 401404
- Official Email: customercare@bombaykookware.com, info@bombaykookware.com